- Speak to people, there is nothing so nice as a cheerful word of greeting.
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- Smile at people. It takes 72 muscles to frown & 14 to smile.
- Call people by their name. The sweetest music to anyone’s ear is the sound of his/her own name.
- Be friendly and helpful. If you have friends, be friendly.
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- Be cordial. Speak and act as if everything you do is genuine pleasure.
- Be interested in people; you can like almost everybody if you try.
- Be generous with praise, cautious with criticism.
- Be considerate about the feelings of others; it will be appreciated.
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- Be thoughtful of the opinions of others. There are usually three sides to a controversy; yours, the other person’s and the right one.
- Be alert to give service. What counts most in life is what we do for others. Add to this a good sense of humour, a big dose of patience and a dash of humility and you will be rewarded manifold.
